At Prime Audio, we are committed to delivering your orders quickly, safely, and efficiently. Our shipping process involves thorough inspections, secure packaging, and partnerships with leading logistics providers. We keep you updated at every step, ensuring a seamless delivery experience.
Order Processing:
- Cash on Delivery (COD) Orders:
For COD orders, we will contact you within 24 hours of order placement to confirm your shipping address and verify the pincode. After successful confirmation, your order will be shipped within 2 days, and you will receive a WhatsApp notification with tracking details.- Delivery Time: Your order will be delivered within 3 to 7 days after shipping, depending on your location.
- Prepaid Orders:
Prepaid orders are shipped within 2 days of placing the order, with no need for phone verification. You will receive a WhatsApp notification with tracking details within 2 days of your order being shipped.- In the event that your pincode is not serviceable, we will inform you and issue a full refund within 7 days.
Shipping Timelines:
- Standard Delivery Time: 3 to 7 days after shipping, depending on the customer’s location.
Shipping Partners:
We partner with some of the most reliable logistics services, including DTDC, Delhivery, XpressBees, Ekart, ShadowFax, ECOM, and BlueDart. Shipping will be assigned based on the service availability for your pincode.
For any further queries, feel free to contact our support team at [email protected].
Note: Please do not share your ATM or web PIN with anyone, and avoid writing such information on your card or any document. Prime Audio will never ask for this information.
