TERMS OF USE
Welcome to Prime Audio. This website, located at prime-audio.store, or any affiliated sites, including mobile applications or “apps” (collectively referred to as the “Site”), is operated by Prime Audio (“we,” “our,” or “us”). By accessing or using the Site, you (“you,” “your”) agree to be bound by these terms and conditions (“Terms”).
General Conditions
The use of the Site is governed by the following terms and conditions. We reserve the right to modify, replace, add, or remove any content, information, or product from this website without prior notice, including the terms, conditions, and policies. It is your responsibility to review these policies for updates. Continued use of the Site indicates your agreement with any changes made.
Use of Information
Your use of any information or material on this website is entirely at your own risk. We do not warrant that the information and materials provided will meet your expectations or specifications.
Our Services
Prime Audio offers customers a wide range of digital and audio accessories at competitive prices. Upon placing an order, Prime Audio will ship the product to the address provided, and we will be entitled to payment for the service.
Third-Party Websites
We may engage with third-party websites such as Facebook, Twitter, and LinkedIn for promotional purposes. However, we are not responsible for content on these sites or user comments. We do not guarantee the accuracy of information or products offered on any linked third-party sites.
Privacy
Your privacy is important to us. We collect and store personal information for internal record-keeping, product improvement, and promotional communication. This information may be used to contact you for market research, product updates, or service improvements. For more details, refer to our Privacy Policy.
Product Accuracy
The images of products on our website are for illustrative purposes only. While we strive to ensure accuracy, there may be slight variations in color, size, and appearance. All sizes and measurements are approximate. We do our best to ensure that product details, descriptions, and prices are accurate.
Pricing
While we aim to provide accurate pricing on our site, errors may occur. In the event of a pricing error, we will contact you to confirm or cancel the order. If you choose to cancel, any payments made will be refunded. Prices are subject to change, but this will not affect orders already dispatched. All prices include VAT or other sales taxes where applicable.
Payment and Confirmation
We perform a standard pre-authorization check on your payment card to ensure sufficient funds for the transaction. Once the check is complete, the amount will be debited from your account. For Cash on Delivery (COD) orders, we will contact you within 24 hours to confirm the shipping address and pincode. Orders will only be processed after this confirmation.
Delivery
We aim to ship orders within 3 days of confirmation. COD orders will be verified via phone within 24 hours of placing the order. After confirmation, shipping will occur within 2 days. Prepaid orders will be shipped within 2 days without any call verification. Customers will receive WhatsApp notifications for tracking their orders.
Delivery typically takes 3 to 7 days after shipping, depending on the customer’s location. However, unforeseen circumstances may lead to delays, for which Prime Audio will not be responsible.
Our delivery services are restricted to India.
Refunds & Returns
For our refund and return policies, please refer to our Refund Policy. Prepaid customers whose pincode is unserviceable will receive a full refund within 7 days and will be informed via email.
Intellectual Property Rights
All intellectual property rights associated with the products and content on this Site are owned exclusively by Prime Audio.
Law and Jurisdiction
These terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts at Gujarat.
Indemnification
You agree to indemnify and hold harmless Prime Audio, its directors, employees, and agents from any third-party claims, damages, or liabilities arising from your use of the Site or violation of these Terms.
Termination
Prime Audio may, at its sole discretion, terminate your access to the Site if you breach these Terms. In the event of termination, you are still liable for any outstanding payments for orders already placed.
Discount Codes
Discounts offered on prepaid payment modes are not applicable with other discount codes. COD payments are not eligible for discount codes.
Security Notice
Note: Please do not share your ATM PIN or web PIN with anyone. Avoid writing such information on your card or any document. Prime Audio will never ask for this information.
Contact Information
For any questions or concerns regarding these terms, please contact us via email at [email protected].
Note: Please do not share your ATM or web PIN with anyone, and avoid writing such information on your card or any document. Prime Audio will never ask for this information.
